Last Updated: [August 2025]

At Sapno Ke Pankh, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website (https://sapnokepankh.com). By using our site, you agree to the practices described here.

1. Information We Collect: We may collect the following information when you interact with our website:

• Personal Information: Name, email, phone number, address (when you donate, fill out a volunteer form, or contact us).
• Transaction Details: Donation amount, payment method, and related details (processed securely through trusted payment gateways).
• Usage Data: Browser type, IP address, pages visited, time spent, and other analytics data.
• Cookies: Small files to improve your browsing experience and remember preferences. You can manage or disable cookies in your browser settings.

2. How We Use Your Information: We use the data collected to:

• Process donations and issue receipts (including tax exemption certificates, where applicable).
• Communicate with you about programs, events, and updates (if you choose to receive them).
• Respond to queries, volunteer applications, or support requests.
• Improve website performance and user experience.
• Comply with legal and regulatory requirements.

3. Sharing of Information: We respect your privacy and do not sell or trade your personal data. However, we may share information:

• With trusted service providers (e.g., payment gateways, IT services) for operational purposes.
• If required by law, regulation, or government authority.
• With your consent, for specific initiatives or collaborations.

4. Data Security: We take reasonable measures to protect your personal data against unauthorized access, alteration, or disclosure. However, please note that no online platform can be 100% secure.

5. Your Rights: You have the right to:

• Request access to the personal data we hold about you.
• Ask for corrections or updates to your information.
• Request deletion of your personal data, subject to legal or record-keeping obligations.
• Opt out of receiving communications from us at any time.

To exercise these rights, please contact us using the details below.

6. Children’s Privacy: Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has shared information with us, please contact us, and we will remove it.

7. Third-Party Links: Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

8. Updates to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website means you accept the revised policy.

9. Contact Us: If you have any questions about this Privacy Policy, please reach us at: 
📧 Email: sapnokepankh@hotmail.com
📍 Address: Sapno Ke Pankh, Tigra T Point Talab, Sector 57, Gurugram, Haryana 122003